Ticsbrands
INFORMATION ABOUT MEMBERSHIP AGREEMENT AND PERSONAL DATA PROTECTION
Dear Members and Customers;
We would like to inform you about our Privacy Policy, our communications, Site Terms of Use, our practices regarding the Processing of Your Personal Data, and your rights under the Personal Data Protection Law No. 6698.
The following principles apply to the collection, storage, transfer or any processing of your personal data by Ticsbrands .
What Personal Data Do We Collect About You and How?
Personal Data Provided Directly by You to Ticsbrands:
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Basic personal information such as your name, TR ID No., address, e-mail address and date of birth;
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Your shopping history;
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Your payment information;
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Your marketing and communication preferences.
Personal Data Collected About You by Third Parties: We may transfer some of the personal data we collect to our dealers in accordance with legal regulations and, with your permission, to our business partners within the scope of our campaigns. We may collect your personal data from them. This personal data may be used to process your transactions and offer you products and payment options.
For What Purposes Do We Use Your Data?
Your personal data is used specifically for the following purposes:
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To communicate with our customers regarding the conditions, current status and updates of contracts concluded within the scope of the Consumer Protection Law and the Distance Contracts Regulation and to provide the necessary information,
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To fulfill the obligations undertaken in accordance with the contracts concluded within the scope of the Consumer Protection Law and the Distance Contracts Regulation,
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To guide our customers about products that they may be interested in and to provide information about campaigns, taking into account their shopping experiences,
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To increase customer satisfaction, to know our customers who shop from the website and/or mobile applications and to use them in customer circle analysis, to use them in various marketing and advertising activities and to conduct surveys electronically and/or physically through contracted organizations in this context,
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To be able to offer suggestions to our customers through our contracted institutions and solution partners and to inform our customers about our services,
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To evaluate customer complaints and suggestions regarding our services,
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To be able to fulfill our legal obligations and exercise our rights arising from the current legislation.
If required by law, you will be informed more clearly about the purposes for which this information is collected and how we will use it, within the scope of the relevant service.
With Whom and How Do We Share Your Personal Data?
Ticsbrand may share the personal data it collects with third parties in line with your preferences to help us determine products and services offered by third parties that may be of interest to you in relation to direct marketing activities.
Your personal data may be used for research and statistical purposes, such as analyzing your use of the website and mobile applications, your preferences, and your interests. We may use your personal data to prevent crime and fraud, to monitor and/or ensure Ticsbrand 's compliance with legislation, or to obtain its rights, without requiring notification or explicit consent, as required by law.
Your personal data may be disclosed if one of the following situations exists:
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According to the legislation;
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To ensure the safety of our employees, the public or Ticsbrand ;
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For the purpose of complying with a judicial proceeding, court order or legal process, or
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In the event of a merger, asset sale or similar transaction.
We may disclose your personal data to third-party service providers in order to carry out our activities (e.g., to obtain support for information systems management and storage, data analysis, etc.). However, unless you opt out of receiving direct marketing messages, we may share your personal data with third parties who assist us with market research and marketing campaigns.
Commercial Electronic Messages
If you have agreed, we may provide you with updates and offers for Ticsbrand 's products and campaigns via direct marketing methods (e.g. telephone, email, SMS, social networks, post).
In this context, we may use other personal data provided to us to identify, tailor, and aggregate our products and services to your needs; to help us set prices and offer discounts that may be of interest to you. When contacted via email, text message, or other direct marketing activities, you are always given the opportunity to "opt out." You can change your marketing preferences at any time by contacting us.
Pursuant to Law No. 6563 on the Regulation of Electronic Commerce, records of withdrawal of consent will be retained for one year from the date of withdrawal; the content of the commercial electronic message and any other records related to the message will be retained for three years, subject to submission to the relevant ministry when necessary. After this period, your personal data will be deleted, destroyed, or anonymized by Ticsbrand or upon your request.
Use of Third Party Cookies in Advertising and Retargeting
We process your personal data using "cookies" and similar technologies, such as web beacons, to enhance your online experience by remembering you when you visit our website. Ticsbrand uses session and persistent cookies in its mobile applications. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period. If you reject persistent or session cookies, you can continue to use the website or mobile application, but you may not have access to all the functionality of the website or mobile application, or your access may be limited.
When using the mobile version of our website (smart device application), all personal and non-personal information regarding members' visits to and purchases from Ticsbrand stores (including location data, products viewed, and product and price information) may be collected via Bluetooth and wireless network connections using appropriate technical methods if the relevant functions are enabled on their devices. These information may be processed and transferred domestically and/or internationally by the aforementioned companies and organizations within the specified framework. The results obtained from data processing are used solely to improve the customer experience in Ticsbrand physical and e-stores, to make promotional recommendations, and to communicate personalized campaigns and product recommendations.
If members purchase a product/service as a result of being informed through the aforementioned methods and/or receiving communications, information, promotions, and advertisements, the transaction is subject to a separate, legally enforceable consumer agreement. The consumer agreement applies under its own terms and conditions and between the parties. When you shop on our website, the terms of the pre-order information form and distance sales agreement, which you will see during each transaction, will apply.
Our website uses Google Analytics. Google Analytics is used to provide advertising tailored to your interests. This data is collected to display advertisements for products that may be of interest to you when you visit other websites.
When you visit our website, we may record personal data such as the hardware and software used, general location information, and when and how you accessed our website. This personal data is used to offer products that may be of interest to you, improve the customer experience, set prices, and/or inform you of current campaigns.
If you have opted in to receive direct marketing communications from us via email, we may also use technologies such as pixel tags or links to identify your use and level of interest in direct marketing materials. When you visit our website, we automatically record your computer's IP address.
In accordance with the aforementioned provisions, laws, sanctions, our privacy policy, and our responsibilities, your data will not be transferred to third parties without your consent. However, we will share your data with courts and other public institutions as required by our legal obligations and as limited by law.
Your personal data is collected by Ticsbrand on its websites and mobile applications using the generally approved and accepted Secure Socket Layer (SSL) protocol, and is shared over the same secure environment based on your consent. Where data is transferred to third parties based on your consent, all legal measures are taken. Ticsbrand is not responsible for the data protection policies of third parties receiving personal data, nor for any breaches that occur under the responsibility of the third party.
Requests to Access, Change, and Destroy Your Information
It is important that the personal data we hold about you is accurate and up-to-date. Therefore, please notify us of any changes to your personal data. You can change the data in your profile through the "My Account" section of the website. Furthermore, in accordance with Personal Data Protection Law No. 6698 and related legislation, you may:
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You can learn whether your personal data is being processed,
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You may request details about the information we collect,
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You can learn the purposes for which this information is collected and how it is used, and the third parties to whom personal data is transferred, whether domestically or abroad.
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If they are processed incompletely or incorrectly, you may request that they be corrected or updated.
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If the reasons requiring the processing of information are no longer necessary, you may request its deletion, including notifications to third parties to whom it was transferred,
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If the automated analysis produces a result against you, you can object.
Changes to the Privacy Policy
Our Privacy Policy may be changed from time to time. When the Privacy Policy is updated, it will be announced on our website.
Contact Us
If you have any questions or concerns regarding our Privacy Policy or other data protection practices, or if you have an access request, you can contact us using the contact form or through the following communication channels:
Company: Ticsbrands ( NATURAL SOLUTIONS COSMETICS TEXTILE MANUFACTURING IMPORT. EXPORT. IND. AND TRADE CO. LTD.)
Address: Central neighborhood, Çavuşbaşı street, no: 77/B, ÇEKMEKÖY- ISTANBUL
Email: info@ticsbrand.com
Telephone: 0551 381 91 98